Privacy Policy

This Privacy Policy outlines how (link unavailable) (the “Site,” “we,” “us,” or “our”) collects, processes, and protects your personal data. By using our Services, you agree to the practices described herein.

1. Data Controller and Contact Information

Data Controller:
Domivi LLC

1111B S Governors Ave STE 23686
Dover, DE 19904

Email: info@domivi.com

For specific inquiries, including data subject requests, contact us via the details above. While we do not have a designated Data Protection Officer, all privacy-related matters are handled by our compliance team.

2. Personal Data We Collect

A. Data Provided Directly

Contact Details: Name, address, email, phone number.

Transaction Data: Payment information (processed securely by third-party processors).

Communications: Messages submitted via customer support channels.

B. Automatically Collected Data

Usage Data: IP address, device/browser type, pages visited, and interactions. Collected via cookies and similar technologies.

Cookies: We use:

- Essential Cookies: For site functionality (no consent required).
- Analytics Cookies: To improve services (consent required).
- Marketing Cookies: For personalised ads (consent required).

C. Third-Party Sources

Payment Processors: Transaction details (e.g., Stripe, PayPal).

Analytics Providers: Aggregated usage metrics (e.g., Google Analytics).

Ad Networks: Hashed identifiers for targeted advertising (e.g., Google Ads, Meta Ads).

3. How We Use Your Data

We use your data for the following purposes:

Order Fulfilment: To complete purchases and manage returns.

Account Management: To maintain login credentials and account preferences.

Fraud Prevention: To detect suspicious activity.

Marketing/Advertising: To personalise ads and improve services.

Analytics: To improve site functionality.

4. Data Sharing and Third Parties

We disclose data to:

Service Providers: Payment processors, hosting services, and shipping partners.

Advertising Networks: For targeted campaigns.

Legal Authorities: When required by law or to protect rights.

We ensure third parties comply with applicable laws through Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) for international transfers.

5. International Data Transfers

Data may be transferred outside your country of residence. We safeguard transfers using:

Standard Contractual Clauses (SCCs).

Adequacy Decisions (e.g., EU-US Data Privacy Framework).

6. Your Rights

You have the right to:

Access: Request a copy of your data.

Rectification: Correct inaccurate information.

Erasure: Delete data (subject to legal limits).

Restriction: Limit processing during disputes.

Portability: Receive data in a machine-readable format.

Opt-out: Opt out of processing for certain purposes.

To exercise these rights, email info@domivi.com. We respond within 30 days and may request identity verification.

7. Data Retention

We retain data only as long as necessary for the purposes outlined above.

8. Security Measures

We implement industry-standard security measures to protect your data, including:

Encryption: TLS for data in transit; AES-256 for stored data.

Access Controls: Role-based permissions and MFA.

Audits: Annual penetration testing and vulnerability scans.

9. Advertising and Compliance

We use anonymised/pseudonymised data for ad optimisation on platforms like Google Ads and Meta Ads:

Consent Management: Cookie banners obtain explicit consent before activating tracking scripts.

Data Minimisation: Only essential identifiers (e.g., hashed emails) are shared with ad networks.

For programmatic advertising:

We use contextual targeting (e.g., page content) where consent is unavailable.

No sensitive data (e.g., race, health) is used for ads.

10. Updates and Complaints

We update this policy annually or after material changes. Major revisions will be notified via email. If unsatisfied with our response, you may contact your local supervisory authority.